Privacy Policy

Effective Date: 27 April 2025

1. Introduction

This Privacy Policy describes how Crystal Padmore ("I", "me", "my") collects, uses, and protects your personal information when you visit www.crystalpadmore.com or engage my services.

2. Information I Collect

  • Name, email address, and any information you provide via the contact form.

  • Limited technical data (IP address, browser type) collected automatically via cookies.

  • Project-related information provided by you during service discussions.

3. How I Use Your Information

  • To respond to enquiries and manage service projects.

  • To send administrative communications and project updates.

  • To improve the website and user experience.

  • To comply with legal obligations.

4. How I Protect Your Information

I use reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission is fully secure, and you share information at your own risk.

5. How Long I Keep Your Information

  • Enquiry data is retained for 12 months unless requested to be deleted sooner.

  • Client project data may be retained for up to 6 years for business and tax compliance.

6. Cookies

This website uses cookies to enhance your browsing experience, analyse website traffic, and improve our services.

Cookies are small text files placed on your device that allow the website to remember your actions and preferences over time.
They help with things like:

  • Understanding how visitors navigate the website

  • Measuring website performance

  • Storing user preferences

I may also use third-party cookies, such as those from Google Analytics, to gain insights into website traffic and visitor behaviour. These cookies collect information anonymously and do not identify individual users.

You can control or disable cookies through your browser settings. However, disabling cookies may affect your experience on this website.

For more information about cookies, visit www.aboutcookies.org.

By continuing to use this website, you consent to the use of cookies as described in this policy.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data I hold about you

  • Request correction or deletion of your data

  • Object to processing or request restriction

  • Withdraw consent at any time

To exercise any of these rights, please contact:
📧 hello@crystalpadmore.com

8. Changes to This Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

9. Contact

If you have any questions about this Privacy Policy, please contact:
📧 hello@crystalpadmore.com